Terms And Condition

Acceptance of Terms

We recommend our users to read the terms of uses carefully and thoroughly before hiring the services. The defined terms and conditions constitute legally-binding agreement between Sevamena and the users. These terms contain details that define the legal rights, obligations and your limits with respect to using our website and mobile application, which also includes classified advertisements, email functions, forums, internet links and other content and services available through domain and sub-domain of Sevamena at www.sevamena.com.

The terms of use will incorporate Privacy Policy, which is applicable to all users of website. This website is owned and operated by Sevamena and you acknowledge that this website will serve as a venue online for users to submit their information between the service professionals and users, which will also include Services presented, displayed and promoted on our website. By clicking on “I have read and agree to the terms of use”, you certify that you are a service professional or prospective service user, and you have the authority to enter into these Terms of use and authorize transfer of payment for services that are requested via our website. You also agree to accept the terms and conditions and other documents that are incorporated by reference. If you do not agree the terms, then you should not click to confirm your acceptance and in this case, you are prohibited from using or accessing the website. If you do not agree to the terms, then discontinue participating or viewing the website immediately. You also agree that you are at least 18 years of age to use this website and you are competent under law to enter into the legally binding contract. If you attempt to open an account or use the website on behalf of a business, then you represent or warrant that you hold the authority to bind that business. Besides, your acceptance of Terms of use will take as an acceptance by that business and you thereby refer to that business.

1. Modification to Terms of Use

Sevamena reserves all rights to modify, change or amend Terms of use and other documents that are incorporated with the legal and regulatory framework and for any other legitimate business purposes at any time. It is your responsibility to go through the terms of use for any changes made and frequently check for any modification. Your use of website following the amendment of Terms of Use will imply your consent to and accept the revised terms of use. However, if you do not agree these Terms of use, then do no access or use the website.

2. Privacy Policy

Sevamena Privacy Policy will explain the users about how their information is collected and used. It is further incorporated into Terms of Use and your use of Sevamena website is governed by our Privacy Policy. You can refer our Privacy policy located at Privacy Policy

Membership and Accessibility

1. License to access

Sevamena grants a revocable and non-exclusive license to use our website as defined in the Terms of use, however, you will not copy or distribute or make derivative work of our website in any ways without our prior written consent and you are not allowed to alter or modify any content in the website.

2. Membership eligibility criteria

Individuals who are only over 18 years of age is allowed to use this website. You agree and acknowledge that you are 18 years of age and all information you submit is true and accurate. You also agree that you will maintain accuracy of information provided and you do not violate any law or regulation applicable to using this website. However, in any circumstance we believe that you are under 18 years of age, then we may terminate your account. You need not register with our website to simply view or visit, however, any accessibility or participation may require you to create a protected account and password. You need to submit your name and email address to create an account through the registration page on the website. You are also flexible to register for an account using your current Facebook account. You are, however, solely responsible to safeguard your Sevamena account and password and keep it secured. You are solely responsible for any activity that happens on your account and you shall notify Sevamena in case of any breach of security immediately or if any unauthorized use of account is found. Whilst at the same time you are also not allowed to use any other account without our permission. You also agree that you will not for any reasons misrepresent yourself or represent yourself as another user of Sevamena website. You also acknowledge that you are liable for your damages and losses caused by unauthorized use of your account and Sevamena is not responsible for any such loss. Account holder is also referred as “Registered user”. You therefore acknowledge and agree that you comply with the following terms and policies;

  • You will not copy any content of the website in any medium, online or offline without the prior authorization of Sevamena
  • You will not modify / alter any part of the website
  • You will provide accurate, current, complete and true information when you create an account and maintain the information or update to remain the accuracy
  • You will not use any automated system including robots, offline readers, spiders, scrapers, and others to access the website without the prior and written approval of Sevamena
  • You will not collect service professionals or users information manually or automated manner
  • You shall not transmit more request messages in any way to Sevamena servers or any server of Sevamena subsidiary or affiliate that human can reasonably produce in the same period given to use conventional online web browser. However, operators of search engines may use the robots or spiders to copy content from the website for the purpose of creating searchable indices of materials that are publically available however not caches or archives the materials.
  • You will not contact or recruit service professionals or service users for the business contract and employment purpose that are not affiliated with Sevamena without a written permission
  • You will not take any action that unreasonably encumbers the website infrastructure. You will not interfere or attempt to interfere with the working of website or third-party participation. You will not bypass Sevamena measures used to prevent or restrict access to our website
  • You will not collect or fetch any personally identifiable data from the website and will not use communication system that is provided by the website for commercial purposes

3.Additional Policies

Your participation, use or access to website is subject to Terms of Use and all regulations, policies, and guidelines that Sevamena set forth periodically. You agree to comply with Additional policies and acknowledge and agree if you do not follow the terms and conditions of this agreement then your account may get terminated any time without prior notice to you and appropriate legal proceedings will be initiated if necessary

Member Conduct

1. Prohibitions on Submitted Content

You shall not post, transfer, upload, distribute or facilitate any form of distribution of website content, including data, video, images, text, application, and information to any part of website. This will include your profile, service posting, posting of your desired service, posting opinions, reviews in connection with our website, service professional, service or users of the service that may:

  • Misrepresent the source of content you post such as impersonation of an other entity, individual, false or inaccurate biographical information for service professionals, create or provide links to any external website, which may violate Terms of use, designed to solicit or collect personally identifiable information of minor, is intended to exploit or harm individual under 18 years of age
  • Invade privacy of a person by attempting to collect, store, publish personally identifiable information including name, email addresses, passwords, phone number, credit card number, residential address and other information without their consent or knowledge
  • Content that may contain false or misrepresentation, which may damage Sevamena or third party
  • Illegal, libelous, threatening, culturally offensive, ethnically offensive, slanderous, advocates or anything that may express obscenity, profanity, racism, gratuitous violence, hatred, or encourage conduct which may be considered as a criminal offense and give rise to civil liability or violate law, promote racism, physical harm or hatred of any kind against an individual or group of people or anything that is inappropriate
  • Content that is protected and copyrighted by trade secret or subject to third-party proprietary rights, which may include privacy / publicity rights, unless you are the owner of any such rights and have permission from the owner to post such materials and grant Sevamena all license rights granted herein
  • Content that may contain or promote any unauthorized or illegal copy of another person’s copyrighted content such as pirated links and computer programs to them, information to circumvent manufacture installed to the copy-protection devices, links or pirated music to the pirated music files/lyrics, sheet music or guitar tabs, teaching tools or any item that infringes on other copyright
  • Content intended to defame, threaten, defraud, intimidate, victimize, degrade an individual or a group of individuals on the basis of age, disability, gender, sexual orientation, religion or race to incite or encourage anyone to do so
  • Content intend to harm / disrupt an other user’s computer or allow others to access the software illegally or bypass security on the websites or servers such as not limited to spamming, use identity of, or attempt to impersonate Sevamena employee, manager, agent, user or any person through any means
  • Advertise / solicit business that is not related to or appropriate for this website
  • Content that contains junk mail, chain letters, spam, pyramid schemes, unsolicited commercial advertisement or affiliate marketing
  • Content that contains advertising for Ponzi schemes, credit counseling, discount cards, online contests or surveys
  • Content that contains / distributes viruses or other technologies that harm Sevamea and Sevamena’s interests, or property of users
  • Content that may contain links to commercial services / website except that are allowed pursuant to Terms of Use and is non-local or irrelevant
  • Content that contains identical content to another open postings that you have already posted or use any form of computer program or automated device, which may enable the submission of postings without the express written consent of Sevamena

2. Prohibitions of Sending Messages

You are not allowed to send messages to any other users containing:

  • Permission/ offers to make international / national money transfers for any amount exceeding or decreasing the determined service price with the intent to request a refund of the part of payment or Unsolicited advertising or marketing the service that is not offered on this website or other external websites

3. No Discrimination

  • Discriminatory postings: According to the Bahrain law, any limitation, preferences, and discriminations on the basis of religion, age, sex, color, race, doctrine, and handicap or any other protected classes are prohibited. Sevamena will not accept any posting that may violate the law and has the right to immediately remove such postings without prior notice, which may discriminate or violate the law by any means
  • Prohibitions with Respect to the Services

There are certain limitations, which you are not allowed to do while using the website and to point them:

  • You are prohibited from posting any item or content that is inappropriate on this website
  • Violate laws, account policies and third-party rights or provision of Terms of Use as described
  • Fail to pay for the services purchased by you, unless the service provider materially change the description of the service after the negotiation is done, or a typographical error is made or when you are unable to authenticate the identity of the service professional
  • Fail to perform the services purchased from you, and unless the user the of the service fails to materially meet the terms that are manually agreed upon the service agreement, and refuses to pay, or clear typographical error is made or when it is not possible to authenticate the identity of the service user or when the price of service is manipulated or when you interfere the postings of other users
  • Manipulate or evade the free structure given by us, fees owned to Sevamena or billing process, post false, misleading, libelous and defamatory content
  • Take action that undermines the Feedback or the rating system

3. Feedback

When you attempt to use the website, you agree to give feedback to an other user carefully with good judgment. Your feedback should not be like threatening with negative or impartial feedback for an other user, it should not appear that the service professional or the user appear better than he/she actually and include conditions in the offer or want to restrict the service user or professional from giving their feedback

  • In case of you violating any of above-referred rules when leaving a feedback, then Sevamena will take actions including cancel / remove your feedback or any postings, limit your account privileges, decrease your status earned via Feedback page or suspend your account
  • In case of any report of inappropriate use of feedback, you can contact Sevamena via email
  • Sevamena also takes measures to resolve the disputes related to the feedback. In the event of any dispute that arises between the users, Sevamena has all rights to remove such feedback and take relevant action without incurring any liability therefrom
  • Sevamena has the rights to terminate the access of your account and limit you from posting any content to the website. We may also refuse, remove or delete or edit the content you posted without prior notice
  • Sevamena also reserves the rights to limit number of emails or messages you send to other users. Sevamena may also report to law enforcement authorities regarding any illegal actions. Moreover, when there is a legal requirement, Sevamena may also cooperate with the law enforcement agencies in the investigation action of illegal activity on this website
  • Sevamena may not continuously review the postings posted on the website, however, this prohibition may not require Sevamena to monitor or remove posting or any other information submitted by you or other users

Rules of Service users

  • Sevamena has also set the rules for the service users and they are limited by the following actions;
    • Commit use or purchase service without making any payment
    • Sign up for, use, negotiate price or solicit service with no intention of following through with the use of or payment for service
    • Agree to purchase service when you deny meeting the terms outlined in the posting by the service professional or agree to purchase service with the intention of disrupting the posting
    • Misuse any option made available now / in the future by Sevamena in connection with purchase / use of service
  • Sanctions for Violating the Rules for Service users

    If any above-referred rules are violated by the service user in connection with his/her posting, Sevamena makes take the following actions:

    • Cancel your posting
    • Limit the account privileges to the service user
    • Suspend the account of service user
    • Decrease the status earned by the service user via feedback page

Use of submitted content

1. No confidentiality

Sevamena may permit you and other users to submit videos or other communications including your profile, your requirements, offer, submitted content, hosting, sharing, your feedback and even publish the submitted content. However, Sevamena may not guarantee the confidentiality of content submitted.

You also agree that the content you submitted and that you authorize to be searchable by the Registered Users, who hold the access to the website is provided on the non-confidential or non-proprietary basis. You agree that Sevamena can use or disseminate any freely searchable submitted content to provide the services on an unrestricted basis.

Sevamena may disclose the user information such as personal information if it reasonably believes that if it is necessary to comply with legal process or requirement of governmental authority, with potentially mitigate the liability of Sevamena in potential or actual lawsuit, or necessary to protect our property and rights or even property of an entity or person. It may also include the condition if it is necessary to enforce this Agreement or if required or necessary to prevent illegal behavior.

2. Your Warranties and Representations

You are solely responsible for the content you submitted and its consequences of publishing or posting. Besides, in regards to the submitted content you also confirm/warrant/represent that you have/own necessary license, consents, permission, and rights to use/authorize Sevamena to use the trademark, patent, copyright, trade secret and any other proprietary rights to the submitted content to enable use/inclusion of submitted content contemplated by Terms of Use and website. Besides, you also have written release/consent/permission of identifiable individual person in the content submitted to sue name of sub identifiable person and enable inclusion of submitted content contemplated by website / Terms of use. You also agree to pay for the fees, royalties, and monies owning any person by posting the submitted content by your to the website or through the website.

3. Your Ownership License and rights to Sevamena

  • Your ownership rights for the content submitted will be retained. By submitting the content to Sevamena you also grant and represent/warrant that you have the right to grant to Sevamena, a non-exclusive, perpetual, royalty-free, world-wide sublicense and transferable license to link, reproduce, use, distribute, translate, reformat, display, perform and prepare derivative works of submitted content related to business operation of Sevamena , without limitation for redistribution or promotion of website.
  • You also grant non-exclusive license to the user to access your submitted content and reproduce use, prepare derivative works, distribute, perform and display the submitted content as the permitted one through website and under Terms of Use.
  • You also acknowledge that technical processing / transmission of website such as your submitted content involve transmissions over various network and changes conform / adapt to the technical requirements of connecting the devices or networks.
  • You can also remove your content submitted to the website anytime. However, by doing this your license will automatically expire.

4. Sevamena’s Right to remove and Disclaimers

  • Sevamena does not endorse any opinion / submitted content / recommendations / advice expressed therein and expressly disclaims any /all liability related with submitted content. Sevamena also does not permit any copyright infringing activities on website and will remove data / submitted content if notified.
  • Sevamena reserves the rights to remove submitted content / data without prior notice and may terminate the access given to the users to the website if you are determined to repeat infringer or when noticed to repeat infringing activity more than twice.
  • Sevamena also holds the rights to decide if submitted content / data is appropriate and complies with Terms of Use. However, Sevamena may also remove submitted content or terminate the access to the user without prior notice is any violation, copyright infringement or violation of intellectual property law is found.
  • You also acknowledge that you will be exposed to submitted content when using the website from various sources and Sevamena is not responsible for usefulness, safety, accuracy, and intellectual property rights related to submitted content. You also acknowledge that you may be exposed to submitted content, which is offensive, inaccurate, indecent, objectionable and you also agree to waive any legal rights or remedies you have against Sevamena and agree to indemnify / hold Sevamena its members, operators, managers, owners, officers, affiliates, agents, directors, and licensors harmless to allow by law in regards to all matters that are related to the use of the website.
  • You are responsible for the profiles, photos, or any other content published/displayed by you through or on website or transmit to other website users. You also agree that Sevamena can review, delete or remove submitted content that may violate this agreement and that might be offensive or illegal and violate the rights of other users of the website and harm / threaten their safety.

4. Suggestions

Any comments, suggestions, communications, questions or materials that you send to Sevamena by email, letter, telephone or any form suggesting / recommending changes to the website will be treated as non-proprietary and non-confidential. You also agree that Sevamena is not obligated to display, use, distribute or reproduce any concepts, techniques, or ideas contained in the suggestion and you hold no rights to compel using, reproducing, displaying or distributing or seek any recognition if the suggestions implemented.

Copyright Infringement Take Down Procedure

Sevamena has the high regards for the intellectual property and it expects the same to be employed by the users. Moreover, in appropriate circumstance and at discretion may terminate the account / prohibit the access of the users to the website who infringe upon the other’s rights of intellectual property. However, if you believe that your work is copied/posted on the website and if there is any copyright infringement / trademark infringement found, then send us the following information at help@Sevamena.com

  • identification of copyright/trademark work claimed to have infringed or if multiple works at a website are covered by single notification
  • identification of material claimed to be infringing or subject of infringing activity, which should be removed or accessed to, and it is to be disabled at website and sufficient information to permit Sevamena to locate the material
  • written statement that dispute the use is not authorized by copyright/trademark owners/law/agent
  • information sufficient to permit Sevamena to contact you as complaining party including name, address, telephone number, email address
  • physical or electronic signature of the person authorized to act on behalf o the owner that is allegedly infringed
  • statement by you, which is made under penalty of perjury, that information given in the report is accurate and you are the owner of the right / authorized to act on behalf of the owner of exclusive right Only the owner with intellectual property rights can report potentially infringing items through Sevamena reporting system defined about, and others should contact should contact the owners with intellectual property right and choose whether to use the procedures described in Terms of Use.

Modifications to / Termination of Website

1. Modification or Cessation of the Website

Sevamena reserves the right to modify/discontinue, temporarily/permanently the webstie with/without prior notice. You agree that Sevamena is not liable to you or any third party for the modification, discontinuance or suspension of the services from Sevamena.

2. Termination by Sevamena

You acknowledge and agree that Sevamena has the right to terminate, delete or deactivate your account, cancel the website or block your IP or email address or terminate the access to the website or remove/discard submitted content on the website without notice for reasons like account inactivity, without limitations and if Sevamena believe that you have violated the Terms of Use.

3. Termination by you

You may cancel the use of website/terminate Terms of Use with/without cause any time by following the link in your account, under “Deactivate Account” or “Account Preferences”.

4. Effect of Termination

On your account terminated, your right to participate in Sevamena website shall automatically terminate. You also agree and acknowledge that your right to receive any compensation or fees is conditional upon the proper use of website, and your adherence to Terms of Use. When the service is terminated, your account will be automatically disabled and you will not get the access to your account/data/files contained in your account. However, Sevamena may notify you via email in case of termination/cancellation, which shall come in effect soon you receive the notice from Sevamena. Upon the termination of service, all licensed granted to you will immediately terminate and you shall destroy data and content of Sevamena in your control or possession. You also agree and acknowledge that Sevamena is not liable to you for any termination of your access to Sevamena website and upon termination, it retains the right to use data collected from your use of website for archival purposes and internal analysis. You also agree to indemnify/hold Sevamena and its members, managers, officers, directors, professionals, employees and others from any demand/claim such as attorney’s fees/court costs made by any third party as a result of arising out of Termination of Service.

Intellectual Property Rights

1. Sevamena Holds/Owns the Licenses to all Data/Marks on the Website

The content on this website including software, text, graphics, sounds, videos, music, scripts, and other data and trademarks/service marks and logos contained therein are owned by Sevamena. However, other trademarks/logos/names will be the property of the respective owners. Data on Sevamena website provided to you is only for your personal use and information and it should not be used/reproduced/copied/transmitted/distributed/displayed/sold/broadcast/licensed/exploited for other purposes without prior written consent of respective owners.

2. Sevamena’s License to you for using Data and Marks

Sevamena website contains data and marks, which may become protected by patent, trademark, copyright, trade secret and laws. Sevamena owns/retains the rights in the website data and marks. Subject to this Terms of Use, Sevamena grants a limited, nontransferable, revocable, non-sublicensbale license to you to reproduce / display Sevamena data for your personal use and to access / participate in the website.

Sevamena website may also contain data of any other licensors/users, which you are not permitted to modify copy, publish, transmit, translate, perform, distribute or sell.

Negotiation of Terms of Service/ Disputes between Registered Users

1. Negotiation worksheet and Contract Template

In order to provide negotiation and confirmation of Agreement of service to the Registered users, Sevamena provides a framework to negotiate terms of services. The registered users agree and acknowledge that they are solely responsible to address all issues that exist now and may rise in the future with the services and it is up to the registered users to enter into a written and signed contract that may address relevant issues.

We request you to not rely on any resources or information on this website, such as negotiation worksheet, replacement/substitute for professional, legal or financial advice. Sevamena does not represent or warranty any liability related to the action taken by the user following/using the information and resources provided through the website such as negotiation worksheet and without limitation.

Sevamena is also not responsible for any actions that are taken/not taken on the basis of resources/information provided on the website. In case you require professional advice, then you should consult a specialist.

2. Sevamena is Not a Party to any Service Contract

The Registered users agree and acknowledge the Sevamena is not a party to any written/oral agreement of service, negotiation worksheet or contract entered between the users related to the service offered through the website directly/indirectly. The user agrees and acknowledges that Sevamena is only providing the platform to find the service professional to the service user and has no role in the provision of service.

3. Dispute between the Registered Users

Any disputes between the registered users related to feedback, and your interactions with the an organization or individual on or through the website such as payment of/performance of any services or with the terms, warranties or conditions that are associated with dealings or transactions between you and organization or individual, you may need to take precautions and make inquiries or investigations necessary before proceeding with the transactions with the service professionals or services users.

Dispute Resolution

In case of any disputes between the service user and Sevamena, we provide a neutral and cost-effective solution for quite resolving. You and Sevamena agree that we will take all measures to resolve any claims or controversies at law and equity, which arise as the result of Terms of Use of the website and Sevamena and you agree in writing. However, we first recommend you to contact us to seek any resolution via email. Any disputes can be resolved using an alternative resolution procedure like arbitration or mediation. Governing Law

Sevamena Terms of Use is governed in all respects by the Bahrain Laws and when any legal proceeding arises out of this agreement may occur in the courts of Bahrain

Advertisements

Sevamena services are supported by the advertising revenue including display advertisements and promotions given on the service. However, the extent, mode or manner of advertisement on the website may change and the appearance of the advertisements may not imply endorsement by Sevamena of any advertised services and products.

You also agree that Sevamena is not responsible / liable for any damage /loss of any sort especially incurred by you as the result dealings/presence of such advertisers on website.

Third-party Links / Contact Forms / Phone Numbers

The website / third parties may provide contact forms, links or phone numbers to other websites /resources including social networking, blogging or any similar websites through which you get the accessibility to log into the website using your current account. Moreover, some websites may also allow you to configure your privacy settings, interact and conduct transactions with third-party sites. Moreover, you also agree and acknowledge that Sevamena is not responsible for availability of external sites/resources and liable for any advertising product, content or services available on the website. Sevamena is also not responsible for any damage / loss caused by / in connection with the use of such content, services, products or advertisements on the website.

Warranty Disclaimer

You agree to use the website at your own risk and as permitted by the law, Sevamena and its managers, officers, directors, members, subsidiaries, successors, service professionals, agents, and suppliers disclaim all the warranties and make no warranties, guarantees or representations related with this website. Moreover, the services offered through this website is provided to you “As is, “As available” or “where is” basis with no warranty.

Liability Limitations

In no event, Sevamena or our respective managers, officers, members, employees, directors, subsidiaries, service professionals, or agents be liable to you for a direct or indirect damages that result from any access/use of website or services offered by service professionals via the website, including services provided pursuant to the agreement that is independently formed of the website and whether or not the agreement for service formed via the website is in effect.

In no event, the aggregate liability of Sevamena or other parties arising from or relating to the website and the submitted content will exceed the total amount of fees that are actually paid by you to Sevamena.

Neither you nor Sevamena is liable to any delay/failure in the performance user Terms of User other than the payment obligation that arises out of the cause and beyond its control or without its negligence or fault. Such causes will include fire, earthquakes, floods, blackouts, and unavailability of necessary utilities, acts of God, acts or declared/undeclared war, national disasters or acts of regulatory agencies.

Indemnification and Release

You further agree to indemnify/defend /hold harmless Sevamena ad its officers, members, managers, employees, directors, subsidiaries, service professionals, agents and suppliers from / against any /all claims, obligations, liabilities, damages, losses, debt or costs and expenses arising from your use/access to / participation in the website.

In case of any dispute you have with one or more users then you can release Sevamena all kind / known and unknown arising out of or in any way that is connected with your use of website / content submitted.

No Third-party Beneficiaries

You agree that except provided in Terms of Use, there are no third-party beneficiaries to Terms of Use.

Notice

You agree that Sevamena provides you notice regarding changes to Terms of Use by regular mail, posting on website or email.

support@sevamena.com